Introduction

This privacy notice discloses the privacy practices for www.virtualscrivener.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

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1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

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Information Collection, Use, and Sharing: On our website, we collect the following types of information:

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Information you provide to us directly- We ask for certain types of personal information when you correspond with us, request a demo, request a speaker or otherwise engage with us on our Website, including your name,  email address, a and phone number. We may also collect personal information when you correspond with us via email. We use the personal information we collect to operate, maintain, and provide the features and functionality of the Website and to communicate with you.

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We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. All third parties who receive personal information about our users are not permitted to use personal information they access or receive from us for any other purposes than as needed to carry out their work for us. If vendors require student personal information in order to deliver our service, these third parties are obligated to adhere to VirtualScrivener's commitments to data use and security as stated within this privacy policy.

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Clinical Documentation : VirtualScrivener services involve providing healthcare providers a with secured HIPAA compliant applications  that enables them to receive assistance via a remote scribe in documenting the clinical encounter into their patients’ Electronic Health Records (EHRs) and providing of medical transcription services related to the same. Compared to self documenting into the EHR themselves, VirtualScrivener services saves healthcare providers time, allows them to better focus on the patient and improves the quality of medical documentation. When we provide these services, we are subject to a federal medical privacy law called HIPAA (Health Insurance Portability and Accountability Act). Users of our services must agree to additional terms in order to use our services in compliance with HIPAA. We are classified as a Business Associate under HIPAA, and that law’s protections apply to all patient information we access.

Any personal information collected through our website is not subject to HIPAA, which is why this Privacy Statement describes the privacy practices and protections applicable to personal information we collect online.

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Third Party Tracking and Online Advertising: We may permit third party online advertising networks to collect information from visitors to our Website: http://www.virtualscrivener.com. to provide customized content, advertising and commercial messaging to you from time to time on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. You may be able to set your browser to reject cookies or other tracking technology by actively managing the settings on your browser or mobile device.

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We do not collect, maintain, use, or share personal information beyond that needed for fulfilling your request or for performing our services. ‘Scribing & Transcription’ are services or functions that customarily take place at the direction of the healthcare provider & institution, for which the institutions or agency would otherwise use its own employees, and that these services aid in the management, documentation, and provision of healthcare.

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Your Access to and Control Over Information: You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website : contactus@virtualscrivener.com  / +1 (307) 215-3356

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• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

 

Security:  We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

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Cookies:  Like most websites and online services, we automatically collect certain types of usage information when you visit our Website. This information is typically collected through cookies, log files, web beacons, and similar tracking technology (collectively, “cookies”). These cookies collect information about how you use the Website (e.g., the pages you view, the links you click, and other actions you take on the Website), information about your browser and online usage patterns (e.g., Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, pages viewed, whether you opened an email, links clicked), and information about the device(s) you use to access the Website (e.g., mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and, depending on your mobile device settings, your geographical location data at the city, state, or country level ). In addition, we may also use clear gifs in HTML-based emails to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Website. We may also collect analytics data, to help us measure traffic and usage trends for the Website.

We use or may use the data collected through cookies, log files, device identifiers, and clear gifs information to: (a) remember information so that you do not have to re-enter it on subsequent visits; (b) to provide and monitor the effectiveness of our Website; (c) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Website; (d) diagnose or fix technology problems; and (e) otherwise plan for and enhance our Website. 

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

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Links:  This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

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Children: The website is intended for use by adults. Children under the age of 13 are not permitted to submit any personal information to us online.

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Anonymized Data: We may use data which has been de-identified and/or aggregated for product development, research analytics and other purposes, including for the purpose of analyzing, improving or marketing  our service. If VirtualScrivener publicly discloses or shares with third parties (e.g., in marketing materials, published research, analytics, or in application development) information that is derived from visitor data, such data will be aggregated and/or anonymized to reasonably avoid identification of a specific individual.

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In the event of a change of control: If we sell, divest or transfer the business or a portion of our business, we may transfer information, provided that the new provider has agreed to data privacy standards no less stringent than our own.

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Privacy Policy Changes: We may modify or update this Privacy Policy from time to time. If we change the policy in a material manner, we will use our best efforts to provide additional notice before the changes take effect. We will alert users either via email notification or a banner on our website is sufficient with a button that captures consent or provides a prominent statement that the changes are in effect and users provide consent by continuing the first log on following the change.